We recommend that you confirm your internet is working while not connected to the VPN.
Click here to know more about the different types of protocols IPVanish offers.įor help with changing the VPN protocols in our apps, see the articles below: OpenVPN is very secure and can be fast if you select the UDP version in our software. L2TP is as secure as OpenVPN and can be configured for use on mobile devices as well as desktops.
The PPTP protocol is generally the fastest, but it is the least secure. If changing servers doesn’t help, try changing the VPN protocol you are using to fix the VPN disconnection issue. If you are being disconnected from our VPN, we recommend you select a different server with a lower user load and or select a server closest to your location. A few of these reasons can include disconnection from the VPN server, issues with internet service providers (ISPs) and issues with the IPVanish application. Multiple reasons factor into the sudden disconnection of the VPN. A sudden drop in your VPN connection can potentially compromise your privacy.
